Terms of service

Terms of Service

Welcome to Bespoke by Bri. By shopping with us, you agree to the following terms:

---

1. Overview

Bespoke by Bri offers curated statement jewellery, beauty kits, and lifestyle accessories at accessible prices. All purchases made through our website are subject to the terms outlined below.

---

2. Orders & Payment

We reserve the right to refuse or cancel any order at our discretion. Full payment must be received before your order is processed.

---

3. Shipping

Orders are fulfilled and shipped directly from us. Delivery times vary by location but typically range from 2-5working days after dispatch.

---

4. Returns & Refunds

We do not accept returns or exchanges for unwanted items.

However, in line with UK consumer rights, we will offer a refund or replacement for:

• Items that arrive damaged or faulty

• Incorrect items received

To qualify:

• You must contact us within 14 days of receiving your item

• Items must be unused and in their original packaging

Please note: Return shipping costs are the buyer’s responsibility unless the item is faulty or incorrect.

---

5. Cancellations

Orders cannot be cancelled once they have been processed or dispatched.

---

6. Pricing & Availability

All prices are listed in GBP. We reserve the right to change prices, product details, or availability without notice.

---

7. Liability

Bespoke by Bri is not responsible for delays, losses, or issues caused by shipping carriers or third-party fulfilment partners.

9. Contact Us

For any questions or concerns, please reach out to us at:
📧 info@bespokebybri.com